Lenovo and VirtualSpeech discuss how GenAI and XR can work together to improve and scale immersive learning opportunities
Recently, VirtualSpeech announced that it is collaborating with Lenovo and Qualcomm to introduce its XR software platform on the ThinkReality VRX headset and Snapdragon Spaces ecosystem. By partnering with Lenovo, VirtualSpeech can reach new milestones in achieving global enterprise scalability.
VirtualSpeech provides VR training solutions integrating GenAI technology to create responsive and personalized avatars and scenarios for enterprise soft-skill training.
XR Today spoke to Jason McGuigan, Lenovo‘s Head of Virtual Reality, and Sophie Thompson, the Founder and CEO of VirtualSpeech, to discuss their collaboration, the future of enterprise training, and each firm’s goals of boosting enterprise XR adoption.
Scaling XR Enterprise Training
“Training is the main area we focus on in enterprise XR because that’s where the most significant ROI currently is for enterprises, ” remarks McGuigan.
Lenovo is famed for providing software and hardware solutions for the workplace. As modern technology grows at a massive rate, the firm is leveraging its expertise to help customers understand emerging solutions such as XR services.
McGuigan explained:
“We don’t look at it as if we need to sell you X number of headsets. We look at what problem we are solving, what software we can bring to the table, and how we can help you implement it from a proof of concept into a scalable solution.”
McGuigan also noted how Lenovo partners with industry leaders like VirtualSpeech to provide suitable software solutions, which Lenovo can then assist with accompanying factors, like device management.
Thompson noted that the Lenovo partnership allows VirutalSpeech to scale its solution alongside a “trusted and established” partner – “Companies already trust them, and trust is a massive consideration regarding enterprise XR training .”
Training New Employees with XR
McGuigan highlighted that one of the many workplace training considerations is new employees within high-turnover positions.
Consistency and stability are essential in areas with high turnover and any employee upskilling situation; however, these factors can drop within organizations with notably high turnover rates.
McGuigan explained that the quick-service restaurant industry has a “150 percent annual turnover of employees,” and because that turnover is so high, the time needed to train new employees is also high. XR can assist in this case because the training technology improves retention and engagement.
However, McGuigan explained that successfully implementing XR hinges on successfully substituting pre-existing procedures, “which requires a lot of education and new pathways so that people can utilize XR at scale more effectively.”
McGuigan said:
“We look at this primarily because it allows people to fail safely in a position—the same reason we’ve used flight simulators for decades. Someone could continuously fail in a safe space. They can make all the mistakes they want, and you can train them through the muscle memory aspects of that job until they get it down perfectly.”
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